Privacy Policy

Effective Date: February 2, 2025

SmartVind ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our vending machine services.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and company name when you request a quote or contact us.
  • Payment Information: Transaction data processed through our vending machines (we do not store full credit card details).
  • Usage Data: Information about machine usage, product selections, and service requests.
  • Technical Data: IP address, browser type, and device information when you visit our website.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our vending machine services
  • Process transactions and handle refunds or customer support inquiries
  • Communicate with you about service updates, maintenance, and support
  • Improve our products and services based on usage patterns
  • Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Payment processors and technical service providers who assist in operating our business
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt-out of marketing communications

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: